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PPD reporting template 2014-15 (3).docx

Welcome to Wessex Road Surgery Online

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.  

Although patients are registered with the Practice, all patients have now been allocated a named GP (this is their registered GP) who is responsible for their overall care. Should you wish to know who this is please ask the receptionist. If you have a preference we will make reasonable efforts to accommodate your request. We always try to accomodate patients wishes to see their preferred GP but this may not always be possible. Patients can still  choose to see whichever GP they wish and this does not necessarily have to be their named GP.

Would you recommend our GP surgery?

 The Friends and Family Test

 From 1 December, if you visit our GP surgery you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.The NHS Friends and Family Test is a quick and simple way of collecting patient feedback to improve services.When you visit our GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:

“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”

 You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'. 

 You will also be invited to tell us:  If we could change one thing about your care or treatment to improve your experience, what would it be?

 If you are unable to answer the question, a friend or family member is welcome to respond on your behalf. You are also able to give your feedback via our website by selecting the patient survey box below.

Patient Survey results

PPD reporting template 2014-15 (3).docx

 

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

(Site updated 19/05/2015)
Order your repeat medicationsPatient SurveyChange of contact details
 
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